Cancel Registration
Find Member > Activities > Select Activity > Cancel
- Find member
- Click Activities
- Click on the row of the activity being cancelled.
- Click Cancel link
- Choose cancellation reason from drop down list.
- Change cancellation date, if needed
- For programs and other one time fee activities, leave the cancellation date as today
- For activities with recurring billing, change cancellation date to last day of the member’s final billing cycle. Any future sales already created beyond the cancellation date will automatically be reversed.
- Leave the Cancel Sales Transactions selection as is unless instructed otherwise
- Click Save